Privacy Policy

Privacy Policy for Hotel Complex OMОN

Hotel Complex OMОN (“we”, “us”, or “our”) is committed to protecting the privacy and security of the personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, and disclose personal information in connection with our business operations and website (

Personal Information We Collect

We may collect various types of personal information from you, such as your name, contact details, payment information, and other information you provide to us when you make a reservation or request information through our website.

We also collect certain information automatically when you visit our website, such as your IP address, browser type, and operating system.

How We Use Your Personal Information

We may use your personal information for various purposes, such as:

  • To provide you with our services, including processing your reservations and payments;
  • To communicate with you regarding your reservations and other requests;
  • To improve our services and website;
  • To comply with legal obligations; and
  • To protect our rights and interests.

We may also use your personal information for marketing purposes, such as sending you promotional emails, but we will always give you the option to opt out of such communications.

Disclosure of Personal Information

We may disclose your personal information to third-party service providers that assist us in providing our services and operating our website, such as payment processors and marketing agencies.

We may also disclose your personal information as required by law or to protect our rights and interests.

Security of Personal Information

We take reasonable measures to protect the personal information we collect from unauthorized access, use, and disclosure. However, please be aware that no security measures are 100% effective, and we cannot guarantee the security of your personal information.

Retention of Personal Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

Your Rights

You have the right to access, correct, and delete your personal information, as well as the right to object to our processing of your personal information. Please contact us using the information provided below to exercise these rights.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:

Hotel Complex OMОN
ul. “Rila”, 2726 Blagoevgrad
+359 899 805 807

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, and we will post the updated version on our website. Please check this page periodically for changes.